Friday, February 29, 2008

Smile

We had a couple of photographers come out to take photos this week. It was interesting to watch the process and watch how our employees took part in the photo shoot. They really enjoyed it. Here are a few photos Jim took of our crew having portraits taken by the photographers.

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I have added a new page to the main website on our employees. It currently includes only their photos, but we will add some information on them in the near future. Here is the page: www.tranquilobay.com/employees.htm

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Tuesday, February 19, 2008

Exciting, Exhilarating & Exhausting

Our little business is growing tremendously this first quarter of 2008. Our occupancy rate for the first quarter is up over 100% over last year. This is exciting, exhilarating, and a little exhausting.

Exciting because this is the business we came down to Panama to have. Watching our business grow and keeping it running smoothly gives us all a wonderful sense of accomplishment.

Exhilarating because we are participating in a group of special memories for our clients. While our clients all share a love for adventure and nature - each one experiences it differently and comes here from a different place. We are fortunate to be exposed to all of these wonderful people. It is really cool to have the opportunity to enrich their experiences while at the same time we gain insight and perspective from the encounter. We experience our place with a fresh set of senses each time a new guest arrives. To hear the way they describe things and see the delight in their faces is truly rewarding experience.

Exhausting, yes, but in a good way. We work seven days a week for many hours out of each day. As with any business as you continue to learn what it takes to make it great it takes a bit out of you. However, the upside of what we are learning and how it is getting easier each day for us and for our employees is that we are building a business that we believe will stand for a long time.

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Tuesday, February 12, 2008

Heaven on Earth

I consider Tranquilo Bay to be a slice of heaven on earth. There are few places in this world where a group of people can end up and have the opportunity to participate in a dream. Obviously Tranquilo Bay is our dream. We are grateful we get to live it each and every day. However, when we get to watch other people enjoy themselves doing all of the different activities we have to offer while immersing themselves in nature it is so rewarding. It is wonderful to have a lively discussion at dinner amongst the guests we have from all over the world sitting at the table.

Here is an example of the different kinds of "thank you" we get from our clients once they return home. This one came to my Dad's house along with a favorite book of our guests' children when their boys were Tres and Scott's age. We will be reading it to Scott, Tres and Boty for many years to come.

Dear all - A belated thank you for a wonderful time at Tranquilo Bay. We loved EVERYTHING. You did an amazing job and despite the weather we had a fabulous time. Thanks for the biscotti recipe. Mine won't be as good because the atmosphere just isn't the same. For the kids, I am enclosing one of our favorite books. Hope they like it. Love and hugs to all: R, N, E, G & I

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Sunday, February 3, 2008

Behind every...

I am into quotes right now. They seem to help one get the point across far better than one's own words at times. This one caught my eye the other day:

wife

It is a variation on the common theme of behind every good man is a good woman. It is fitting for our situation as we were separated by 1800 miles as we built Tranquilo Bay. I would not have wanted nor could I have completed what Jay and Jim did to build Tranquilo Bay. However, they could not have done it if they didn't have a regular influx of cash coming their way from the girls they left in Houston.

We have been reviewing our quest to build and create Tranquilo Bay recently. It is quite a gift to be able to look upon what it has become and is continuing to develop into - almost as one watches a child grow. It is a labor of love. One that has its ups and downs of course, but oh what a ride it is.

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